What do I do with the data now that I have it?
  1. Unzip the zip file(s) we sent you.
  2. Open Poker Tracker
  3. In the File menu, click Import Hand Histories/Tournament Summaries
  4. Click the Select File(s) To Import button in the dialog that appears
  5. Browse to the folder you unzipped the zip file(s) into
  6. Select the .txt files you want to import
  7. Click the OK button
The import will start, and may take a long time, depending on how much data you are importing.
How much is the service?
See the prices page for the level price list. Additional levels of equal or lesser value are 50% off. So if you subscribe to NL $5/10 Full & 6Max for Party Poker and Full Tilt, you only pay $35/month. Also subscribing to Party Poker FL $30/60 would total $52.50/month--a savings of $17.50.
How much is the first month?
After paying the subscription price, described above, your account will be charged a pro-rated amount. The remainder will be applied to your next month's bill.

For example, if your levels total $15/month and you begin on August 17th with a $15 deposit, your account will have $7.26 deducted for the current month. The next month your balance will be updated and you will be charged the outstanding amount due: $7.26.

How can I pay?
We accept PayPal and Credit Card via Google Checkout.
How often do I pay?
We send out payment requests early in the month. Payment is due by the 7th of each month. If your bill is less than $5, payment is deferred until the following month.
When are the hand history emails sent out?
Party Poker emails are sent by 11:00 PM GMT. Full Tilt emails by 12:00 AM GMT. Emails are occasionally sent later due to circumstances beyond our control.
How many emails will I receive?
You will receive one email for each type of data mined. For example, subscribing to Party FL $3/6 6Max and Full will result in two emails being sent.
How do I change or cancel my subscription?
Email us your request.
How many hands do you mine? What is your table coverage?
While we can't share our exact coverage, below is a low-end approximation of the number of hands mined per week.

We constantly update hardware and software to increase the number of hands mined.♠
Terms and Conditions